[{"data":1,"prerenderedAt":405},["ShallowReactive",2],{"help-article-\u002Fhelp\u002Fcart-checkout-options\u002Fuse-down-payments-to-hold-rentals-improve-conversions":3,"help-related-\u002Fhelp\u002Fcart-checkout-options\u002Fuse-down-payments-to-hold-rentals-improve-conversions":63},{"id":4,"title":5,"body":6,"category":42,"date":53,"description":54,"extension":55,"meta":56,"navigation":57,"path":58,"seo":59,"source":60,"stem":61,"__hash__":62},"help\u002Fhelp\u002Fcart-checkout-options\u002Fuse-down-payments-to-hold-rentals-improve-conversions.md","Use Down Payments To Hold Rentals & Improve Conversions",{"type":7,"value":8,"toc":50},"minimark",[9,13,16,19,22,25,28,31,34,37,44,47],[10,11,12],"p",{},"Unlike traditional eCommerce transactions, rentals have a variety of options for serving customers and collecting payment.",[10,14,15],{},"Where a regular sale simply involves offering products at a price, the customer pays the price and the transaction is completed.",[10,17,18],{},"Rentals, however, have several transactions types:",[10,20,21],{},"Offer rental and customer pays in full to reserve the item(s)",[10,23,24],{},"Offer rental and customer pays a down payment to reserve the item(s) and the balance due is collected before (or after) the rental period",[10,26,27],{},"Offer the rental for a stated price and require a refundable down payment to secure the item.",[10,29,30],{},"Offer the rental for a stated price but authorize the customer's credit card for an amount above the rental item (to compensate the business in case of loss\u002Ftheft\u002Fdamage.",[10,32,33],{},"Regardless of which option your business chooses, RentMy has the tools to support you.",[10,35,36],{},"To establish a down payment amount to \"hold\" a reservation (without requiring payment in full), visit the Business Settings > Checkout Options > Settings menu.",[10,38,39],{},[40,41],"img",{"alt":42,"src":43},"","\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fuse-down-payments-to-hold-rentals-improve-conversions\u002Fuse-down-payments-to-hold-rentals-improve-conversions-1.png",[10,45,46],{},"If you wish to require a fixed percentage of the rental total to hold the reservation, enter the desired percentage in the \"Booking\" field.  For example, if you require a 25% down payment to hold the booking, enter 25 in the Booking field.  You may also establish a fixed dollar amount (be sure to toggle the \"Fixed amount\" field.",[10,48,49],{},"To test your settings, click the \"Submit\" button and visit your Online Store. When you reach the payment screen, you will see the option for customers to pay in full and to pay the minimum amount you established.",{"title":42,"searchDepth":51,"depth":51,"links":52},2,[],"August 24th, 2020 by rentmysupport","Unlike traditional eCommerce transactions, rentals have a variety of options for serving customers and collecting payment. Where a regular sale simply involves offering products at a price, the custom","md",{},true,"\u002Fhelp\u002Fcart-checkout-options\u002Fuse-down-payments-to-hold-rentals-improve-conversions",{"title":5,"description":54},"https:\u002F\u002Fhelp.rentmy.co\u002Fuse-down-payments-to-hold-rentals-improve-conversions\u002F","help\u002Fcart-checkout-options\u002Fuse-down-payments-to-hold-rentals-improve-conversions","UNax5csG3A1nuElGaYOP4IjLl1N7PthU-XBWIt_PE3Y",[64,117,192,229],{"id":65,"title":66,"body":67,"category":42,"date":109,"description":110,"extension":55,"meta":111,"navigation":57,"path":112,"seo":113,"source":114,"stem":115,"__hash__":116},"help\u002Fhelp\u002Fcart-checkout-options\u002Fadd-rental-waivers.md","Add Rental Waivers",{"type":7,"value":68,"toc":107},[69,72,75,80,83,88,91,96,99,102],[10,70,71],{},"Add your rental waiver\u002Fcontract to your account by following these steps:",[10,73,74],{},"Step 1: Navigate to the Pages menu by clicking Website Settings > Design > Pages menu",[10,76,77],{},[40,78],{"alt":42,"src":79},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fadd-rental-waivers\u002Fadd-rental-waivers-1.png",[10,81,82],{},"Step 2: Click the edit icon next to the Terms and Conditions page",[10,84,85],{},[40,86],{"alt":42,"src":87},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fadd-rental-waivers\u002Fadd-rental-waivers-2.png",[10,89,90],{},"Step 3: Type or paste your terms and conditions in the Contents portion of the page",[10,92,93],{},[40,94],{"alt":42,"src":95},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fadd-rental-waivers\u002Fadd-rental-waivers-3.png",[10,97,98],{},"Step 4: Click \"Submit\" to save the information",[10,100,101],{},"When your customer is completing the checkout, they will be required to accept your terms and conditions prior to completing their order.",[10,103,104],{},[40,105],{"alt":42,"src":106},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fadd-rental-waivers\u002Fadd-rental-waivers-4.png",{"title":42,"searchDepth":51,"depth":51,"links":108},[],"June 10th, 2021 by rentmysupport","Add your rental waiver\u002Fcontract to your account by following these steps: Step 1: Navigate to the Pages menu by clicking Website Settings > Design > Pages menu Step 2: Click the edit icon next t",{},"\u002Fhelp\u002Fcart-checkout-options\u002Fadd-rental-waivers",{"title":66,"description":110},"https:\u002F\u002Fhelp.rentmy.co\u002Fadd-rental-waivers\u002F","help\u002Fcart-checkout-options\u002Fadd-rental-waivers","JSGKjYvyFPn4Ub55O38BEWk6VlDv9AnU4E6AwdYQvFw",{"id":118,"title":119,"body":120,"category":42,"date":184,"description":185,"extension":55,"meta":186,"navigation":57,"path":187,"seo":188,"source":189,"stem":190,"__hash__":191},"help\u002Fhelp\u002Fcart-checkout-options\u002Fapply-css-to-hide-rental-selection-dates.md","Apply CSS to Hide Rental Selection Dates",{"type":7,"value":121,"toc":182},[122,125,128,138,141,144,149,151,154,159,161,164,169,171,174,179],[10,123,124],{},"Clients who wish to remove rental dates from the booking experience can apply the following code to their account:",[10,126,127],{},".p-details-datetimerange {",[129,130,135],"pre",{"className":131,"code":133,"language":134},[132],"language-text","display: none;\n","text",[136,137,133],"code",{"__ignoreMap":42},[10,139,140],{},"}",[10,142,143],{},".cart-datepicker {",[129,145,147],{"className":146,"code":133,"language":134},[132],[136,148,133],{"__ignoreMap":42},[10,150,140],{},[10,152,153],{},".orderdetails-datepicker {",[129,155,157],{"className":156,"code":133,"language":134},[132],[136,158,133],{"__ignoreMap":42},[10,160,140],{},[10,162,163],{},".rm-rental-startdate {",[129,165,167],{"className":166,"code":133,"language":134},[132],[136,168,133],{"__ignoreMap":42},[10,170,140],{},[10,172,173],{},"To apply the CSS, visit Website Settings > Design > Content & Labels menu (and click the Add Custom CSS button).",[10,175,176],{},[40,177],{"alt":42,"src":178},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fapply-css-to-hide-rental-selection-dates\u002Fapply-css-to-hide-rental-selection-dates-1.png",[10,180,181],{},"Click the \"Submit\" button to save your updates.",{"title":42,"searchDepth":51,"depth":51,"links":183},[],"September 28th, 2022 by rentmysupport","Clients who wish to remove rental dates from the booking experience can apply the following code to their account: .p-details-datetimerange {     display: none; } .cart-datepicker {   &",{},"\u002Fhelp\u002Fcart-checkout-options\u002Fapply-css-to-hide-rental-selection-dates",{"title":119,"description":185},"https:\u002F\u002Fhelp.rentmy.co\u002Fapply-css-to-hide-rental-selection-dates\u002F","help\u002Fcart-checkout-options\u002Fapply-css-to-hide-rental-selection-dates","3FcmfLX9dwNxAou7S1MxkFhitedQSfBDqb2MdXHyQVs",{"id":193,"title":194,"body":195,"category":42,"date":221,"description":222,"extension":55,"meta":223,"navigation":57,"path":224,"seo":225,"source":226,"stem":227,"__hash__":228},"help\u002Fhelp\u002Fcart-checkout-options\u002Fcapture-save-digital-signatures.md","Capture & Save Digital Signatures",{"type":7,"value":196,"toc":219},[197,200,205,208,211,216],[10,198,199],{},"Having proof of your customer's signature on your rental agreement is essential to keeping insurance costs down (and preventing any misunderstandings for your terms & conditions and liability waivers).",[10,201,202],{},[40,203],{"alt":42,"src":204},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fcapture-save-digital-signatures\u002Fcapture-save-digital-signatures-1.jpg",[10,206,207],{},"RentMy offers a Digital Signature feature that makes it easy to collect digital signatures from online and in-store orders.",[10,209,210],{},"To activate the signature feature, visit the Business Settings > Business Info > Store Config menu and select the sales channel(s) in which you want to require a customer signature.",[10,212,213],{},[40,214],{"alt":42,"src":215},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fcapture-save-digital-signatures\u002Fcapture-save-digital-signatures-2.png",[10,217,218],{},"Best of all, rental agreements are available in your RentMy account forever and can be quickly recalled & printed whenever needed.",{"title":42,"searchDepth":51,"depth":51,"links":220},[],"April 6th, 2020 by rentmysupport","Having proof of your customer's signature on your rental agreement is essential to keeping insurance costs down (and preventing any misunderstandings for your terms & conditions and liability waiv",{},"\u002Fhelp\u002Fcart-checkout-options\u002Fcapture-save-digital-signatures",{"title":194,"description":222},"https:\u002F\u002Fhelp.rentmy.co\u002Fcapture-save-digital-signatures\u002F","help\u002Fcart-checkout-options\u002Fcapture-save-digital-signatures","bzz5agOFval0qm5yJpkaTubX8LdZr4fR9imSySbnb7c",{"id":230,"title":231,"body":232,"category":42,"date":397,"description":398,"extension":55,"meta":399,"navigation":57,"path":400,"seo":401,"source":402,"stem":403,"__hash__":404},"help\u002Fhelp\u002Fcart-checkout-options\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments.md","Connecting Pax Credit Card Terminal To Your Account For In-Person Payments",{"type":7,"value":233,"toc":392},[234,237,242,249,252,257,259,270,272,278,280,286,288,291,293,296,300,303,308,311,316,319,324,327,332,335,340,343,348,351,354,357,362,366,373,378,381,386,389],[10,235,236],{},"RentMy Payments supports in-person\u002Fcard-present payments with our integration of Pax credit card terminals.",[238,239,241],"h2",{"id":240},"configuring-the-pax-device","Configuring the Pax Device:",[243,244,245],"ol",{},[246,247,248],"li",{},"Connect your device to power (the power cable connects to the cable attached to the device.  Power on your Pax device.",[250,251],"hr",{},[243,253,254],{"start":51},[246,255,256],{},"Connect a LAN (ethernet) cable to the internet router and the Pax device (the red port  connector labeled “LAN”).",[250,258],{},[243,260,262],{"start":261},3,[246,263,264,265,269],{},"Once the device powers on, enter the default password by pressing both the \"F\" and \"1\" keys simultaneously.  The default password is the date shown on the device ",[266,267,268],"em",{},"before"," you download the device code software.  Once the application has been downloaded into the device, the new password is 717777..",[250,271],{},[243,273,275],{"start":274},4,[246,276,277],{},"Enable port-forwarding on your internet router for port 10009.",[250,279],{},[243,281,283],{"start":282},5,[246,284,285],{},"Establish the communication type by performing the following steps:",[250,287],{},[10,289,290],{},"Main Menu > (Down arrow) > Communication > (Down arrow) > (Down arrow) >  ECR Comm type > Ethernet > (Enter\u002FReturn button) > HTTP GET",[250,292],{},[10,294,295],{},"Your device is now ready to connect to RentMy.",[238,297,299],{"id":298},"connecting-the-device-to-rentmy","Connecting The Device To RentMy:",[10,301,302],{},"To add the Pax device, navigate to the Business Settings Menu:",[10,304,305],{},[40,306],{"alt":42,"src":307},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments-1.png",[10,309,310],{},"Next, choose the Payment Methods link:",[10,312,313],{},[40,314],{"alt":42,"src":315},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments-2.png",[10,317,318],{},"Then, click the Add Online Gateway button:",[10,320,321],{},[40,322],{"alt":42,"src":323},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments-3.png",[10,325,326],{},"Select the Pax option",[10,328,329],{},[40,330],{"alt":42,"src":331},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments-4.png",[10,333,334],{},"Enter the public IP address of your router (if you don’t know your IP address, simply search “What is my IP address?” using your search engine.",[10,336,337],{},[40,338],{"alt":42,"src":339},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments-5.png",[10,341,342],{},"Next, visit the Business Settings > Locations menu",[10,344,345],{},[40,346],{"alt":42,"src":347},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments-6.png",[10,349,350],{},"Select the location where the device resides and then click the “+” icon to add the terminal.",[10,352,353],{},"Click the Add Terminal button",[10,355,356],{},"Populate the information with HSN number 10009 and choose to make the status “Active”.",[10,358,359],{},[40,360],{"alt":42,"src":361},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments-7.png",[238,363,365],{"id":364},"capturing-payment-with-the-pax-device","Capturing Payment With The Pax Device:",[10,367,368,369],{},"To capture in-person payment, complete the order using the Admin order process or the optional Point of Sale feature. ",[370,371,372],"strong",{},"Be sure to select the Terminal you just added to your account.",[10,374,375],{},[40,376],{"alt":42,"src":377},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments-8.png",[10,379,380],{},"Upon completion of the order, select the Pax device as the payment method.",[10,382,383],{},[40,384],{"alt":42,"src":385},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments-9.png",[10,387,388],{},"Once the Pax device illuminates, the customer can tender payment (via tap, dip or swipe).  Your RentMy screen will show a Processing status.  Once the amount is processed, you will see a response status (approved or declined).  If the payment is approved, the order status will update to “Paid” status.",[10,390,391],{},"Your connection to the Pax device is now complete.",{"title":42,"searchDepth":51,"depth":51,"links":393},[394,395,396],{"id":240,"depth":51,"text":241},{"id":298,"depth":51,"text":299},{"id":364,"depth":51,"text":365},"February 22nd, 2021 by rentmysupport","RentMy Payments supports in-person\u002Fcard-present payments with our integration of Pax credit card terminals. Configuring the Pax Device: 1. Connect your device to power (the power cable connects to the",{},"\u002Fhelp\u002Fcart-checkout-options\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments",{"title":231,"description":398},"https:\u002F\u002Fhelp.rentmy.co\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments\u002F","help\u002Fcart-checkout-options\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments","mm-_1WCWbUiAy3Fga09LZ7jyCmCKqOjTLWUaOgSUFv0",1781682935414]