[{"data":1,"prerenderedAt":568},["ShallowReactive",2],{"help-article-\u002Fhelp\u002Fintroduction-to-rentmy\u002Fswap-assets-on-an-order":3,"help-related-\u002Fhelp\u002Fintroduction-to-rentmy\u002Fswap-assets-on-an-order":45},{"id":4,"title":5,"body":6,"category":21,"date":35,"description":36,"extension":37,"meta":38,"navigation":39,"path":40,"seo":41,"source":42,"stem":43,"__hash__":44},"help\u002Fhelp\u002Fintroduction-to-rentmy\u002Fswap-assets-on-an-order.md","Swap Assets On An Order",{"type":7,"value":8,"toc":32},"minimark",[9,13,16,23,26,29],[10,11,12],"p",{},"To change the asset assigned to an order, first navigate to the order on which an asset must be swapped and click the “eye” icon.",[10,14,15],{},"In the inventory items area, you may delete the asset assigned to the order by clicking the trashcan icon in the Inventory Items area.",[10,17,18],{},[19,20],"img",{"alt":21,"src":22},"","\u002Fimages\u002Fhelp\u002Fintroduction-to-rentmy\u002Fswap-assets-on-an-order\u002Fswap-assets-on-an-order-1.png",[10,24,25],{},"Next, click the “Pickup” button to assign the new asset to the order.",[10,27,28],{},"The order will be updated to show the new asset, and the previously-assigned asset will be removed (yet, the asset history will show a record of having been assigned to the order).",[10,30,31],{},"Please note: once the asset is deleted, you must navigate to the Inventory > Assets menu and manually remove the asset from availability and update the asset’s status (unavailable - in service, for example).",{"title":21,"searchDepth":33,"depth":33,"links":34},2,[],"July 13th, 2021 by rentmysupport","To change the asset assigned to an order, first navigate to the order on which an asset must be swapped and click the “eye” icon. In the inventory items area, you may delete the asset assigned to the ","md",{},true,"\u002Fhelp\u002Fintroduction-to-rentmy\u002Fswap-assets-on-an-order",{"title":5,"description":36},"https:\u002F\u002Fhelp.rentmy.co\u002Fswap-assets-on-an-order\u002F","help\u002Fintroduction-to-rentmy\u002Fswap-assets-on-an-order","rnysk3ygl_LKZ-HJ5I39ArgU8wZIxWfT9VzlRflF8vY",[46,197,251,288],{"id":47,"title":48,"body":49,"category":21,"date":189,"description":190,"extension":37,"meta":191,"navigation":39,"path":192,"seo":193,"source":194,"stem":195,"__hash__":196},"help\u002Fhelp\u002Fintroduction-to-rentmy\u002Fadd-a-hosted-subdomain-to-your-website.md","Add A Hosted Subdomain to your Website",{"type":7,"value":50,"toc":182},[51,57,60,63,68,71,84,86,90,95,98,110,113,116,118,124,126,130,139,148,151,154,156,160,163,165,169,177,179],[10,52,53],{},[54,55,56],"strong",{},"How to Add a Hosted Subdomain to Your Website with SSL Support",[10,58,59],{},"If you want to use your domain as a vanity domain to access your RentMy store with SSL\u002FTLS support. This guide includes steps for setting up the vanity domain:",[61,62],"hr",{},[64,65,67],"h2",{"id":66},"step-1-choose-your-subdomain","Step 1: Choose Your Subdomain",[10,69,70],{},"Decide on a subdomain name you'd like to use for your RentMy storefront. Examples:",[72,73,74,78,81],"ul",{},[75,76,77],"li",{},"rentals.yourdomain.com",[75,79,80],{},"store.yourdomain.com",[75,82,83],{},"book.yourdomain.com",[61,85],{},[64,87,89],{"id":88},"step-2-point-your-subdomain-to-rentmy","Step 2: Point Your Subdomain to RentMy",[10,91,92],{},[54,93,94],{},"Step #2: Create \u002F Update Record to point subdomain to RentMy",[10,96,97],{},"Log in to your domain registrar or DNS provider (such as GoDaddy, Namecheap, Cloudflare, etc.) and add the following DNS record:",[10,99,100,109],{},[54,101,102,103,108],{},"Record Type",[54,104,105],{},[54,106,107],{},"Domain Name","Value","Arentals.yourdomain.com3.141.141.45",[10,111,112],{},"Replace \"rentals\" with the actual subdomain you’ve chosen.",[10,114,115],{},"Once you point the domain to the IP, the default RentMy Store Page will be displayed.",[61,117],{},[10,119,120,123],{},[54,121,122],{},"Important:"," Both records may appear identical in name and value, but AWS typically requires both a root domain and wildcard domain record. Add both as provided.",[61,125],{},[64,127,129],{"id":128},"step-3-notify-rentmy-support","Step 3: Notify RentMy Support",[10,131,132,133,138],{},"Once the DNS record is added, email ",[134,135,137],"a",{"href":136},"mailto:help@rentmy.co","help@rentmy.co"," with:",[10,140,141,142,147],{},"Your custom subdomain (e.g., ",[134,143,77],{"href":144,"rel":145},"http:\u002F\u002Frentals.yourdomain.com",[146],"nofollow",") Confirmation that the DNS record were added",[10,149,150],{},"We will verify the DNS setup and finalize SSL provisioning and Domain setup.",[10,152,153],{},"Once the setup is done, Support Team will be reverted on the same email thread with the confirmation that domain and SSL setup is done and store is now accessible through the vanity domain.nd finalize SSL provisioning.",[61,155],{},[64,157,159],{"id":158},"step-4-wait-for-ssl-certificate-activation","Step 4: Wait for SSL Certificate Activation",[10,161,162],{},"It can take up to 30 minutes for AWS to verify the CNAME records and activate the certificate. Once verified, your RentMy store will be accessible via your custom subdomain with a secure HTTPS connection.",[61,164],{},[64,166,168],{"id":167},"need-help","Need Help?",[10,170,171,172,176],{},"If you encounter issues during setup or are unsure what values to use, contact our support team at ",[54,173,174],{},[134,175,137],{"href":136},". We’re here to help!",[61,178],{},[10,180,181],{},"Important: contact a RentMy Pro for pricing and to schedule the hosting of your new subdomain.",{"title":21,"searchDepth":33,"depth":33,"links":183},[184,185,186,187,188],{"id":66,"depth":33,"text":67},{"id":88,"depth":33,"text":89},{"id":128,"depth":33,"text":129},{"id":158,"depth":33,"text":159},{"id":167,"depth":33,"text":168},"November 23rd, 2021 by rentmysupport","How to Add a Hosted Subdomain to Your Website with SSL Support If you want to use your domain as a vanity domain to access your RentMy store with SSL\u002FTLS support. This guide includes steps for setting",{},"\u002Fhelp\u002Fintroduction-to-rentmy\u002Fadd-a-hosted-subdomain-to-your-website",{"title":48,"description":190},"https:\u002F\u002Fhelp.rentmy.co\u002Fadd-a-hosted-subdomain-to-your-website\u002F","help\u002Fintroduction-to-rentmy\u002Fadd-a-hosted-subdomain-to-your-website","jRzgAxMg9TmHT4oCBbXoB2J5mwqmZhUVwb6Q5aueqrQ",{"id":198,"title":199,"body":200,"category":242,"date":243,"description":244,"extension":37,"meta":245,"navigation":39,"path":246,"seo":247,"source":248,"stem":249,"__hash__":250},"help\u002Fhelp\u002Fintroduction-to-rentmy\u002Fadd-rental-waivers.md","Add Rental Waivers",{"type":7,"value":201,"toc":240},[202,205,208,213,216,221,224,229,232,235],[10,203,204],{},"Add your rental waiver\u002Fcontract to your account by following these steps:",[10,206,207],{},"Step 1: Navigate to the Pages menu by clicking Website Settings > Design > Pages menu",[10,209,210],{},[19,211],{"alt":21,"src":212},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fadd-rental-waivers\u002Fadd-rental-waivers-1.png",[10,214,215],{},"Step 2: Click the edit icon next to the Terms and Conditions page",[10,217,218],{},[19,219],{"alt":21,"src":220},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fadd-rental-waivers\u002Fadd-rental-waivers-2.png",[10,222,223],{},"Step 3: Type or paste your terms and conditions in the Contents portion of the page",[10,225,226],{},[19,227],{"alt":21,"src":228},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fadd-rental-waivers\u002Fadd-rental-waivers-3.png",[10,230,231],{},"Step 4: Click \"Submit\" to save the information",[10,233,234],{},"When your customer is completing the checkout, they will be required to accept your terms and conditions prior to completing their order.",[10,236,237],{},[19,238],{"alt":21,"src":239},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fadd-rental-waivers\u002Fadd-rental-waivers-4.png",{"title":21,"searchDepth":33,"depth":33,"links":241},[],"Introduction To RentMy","June 10th, 2021 by rentmysupport","Add your rental waiver\u002Fcontract to your account by following these steps: Step 1: Navigate to the Pages menu by clicking Website Settings > Design > Pages menu Step 2: Click the edit icon next t",{},"\u002Fhelp\u002Fintroduction-to-rentmy\u002Fadd-rental-waivers",{"title":199,"description":244},"https:\u002F\u002Fhelp.rentmy.co\u002Fadd-rental-waivers\u002F","help\u002Fintroduction-to-rentmy\u002Fadd-rental-waivers","RQS-4UDdvdRRbY-cDuBZ9U2tj4vHh8-uSh5zyTZkH6M",{"id":252,"title":253,"body":254,"category":21,"date":280,"description":281,"extension":37,"meta":282,"navigation":39,"path":283,"seo":284,"source":285,"stem":286,"__hash__":287},"help\u002Fhelp\u002Fintroduction-to-rentmy\u002Fadd-styling-to-automated-notifications.md","Add Styling To Automated Notifications",{"type":7,"value":255,"toc":278},[256,259,262,265,273],[10,257,258],{},"Jazz up your notification emails with clickable links, button and more.",[10,260,261],{},"First, select the template you would like to modify (or create a new template) by visiting Business Settings > Paperwork > Custom Email\u002FSMS Notifications and Choose Manage Templates.",[10,263,264],{},"Next, edit the template to add a clickable button on the template by adding that event's variable in this html's a tag and by just renaming that button\nHere's an example of the code you can add by clicking the \u003C\u002F> button in the template designer:",[10,266,267,268],{},"\n    ",[134,269,272],{"href":270,"style":271},"{{order.waiver_sharing_link}}","display: inline-block; padding: 10px 20px; background-color: #4CAF50; color: white; text-align: center; text-decoration: none; border-radius: 5px; font-size: 16px;","Check Your Cart",[10,274,275],{},[19,276],{"alt":21,"src":277},"\u002Fimages\u002Fhelp\u002Fintroduction-to-rentmy\u002Fadd-styling-to-automated-notifications\u002Fadd-styling-to-automated-notifications-1.png",{"title":21,"searchDepth":33,"depth":33,"links":279},[],"May 16th, 2025 by Andrew Chambers","Jazz up your notification emails with clickable links, button and more. First, select the template you would like to modify (or create a new template) by visiting Business Settings > Paperwork >",{},"\u002Fhelp\u002Fintroduction-to-rentmy\u002Fadd-styling-to-automated-notifications",{"title":253,"description":281},"https:\u002F\u002Fhelp.rentmy.co\u002Fadd-styling-to-automated-notifications\u002F","help\u002Fintroduction-to-rentmy\u002Fadd-styling-to-automated-notifications","16prVVtQd8GY0JpiAxnNzQ4oxn_J4luuOOfq9hbCxX8",{"id":289,"title":290,"body":291,"category":21,"date":560,"description":561,"extension":37,"meta":562,"navigation":39,"path":563,"seo":564,"source":565,"stem":566,"__hash__":567},"help\u002Fhelp\u002Fintroduction-to-rentmy\u002Fconnect-office365-email-to-rentmy.md","Connect Office365 Email To RentMy",{"type":7,"value":292,"toc":549},[293,295,299,304,338,342,345,377,382,387,391,394,430,432,436,439,471,473,477,480,509,511,515],[61,294],{},[64,296,298],{"id":297},"part-1-step-by-step-guide-to-setup","Part 1: Step-by-Step Guide to Setup",[300,301,303],"h3",{"id":302},"_1-create-and-license-the-account","1. Create and License the Account",[72,305,306,328],{},[75,307,308,311,312,317,318,317,321,317,324,327],{},[54,309,310],{},"Create the User:"," Go to the ",[134,313,316],{"href":314,"rel":315},"https:\u002F\u002Fwww.google.com\u002Fsearch?q=https:\u002F\u002Fadmin.microsoft.com\u002F",[146],"Microsoft 365 Admin Center"," > ",[54,319,320],{},"Users",[54,322,323],{},"Active Users",[54,325,326],{},"Add a user",".",[75,329,330,333,334,337],{},[54,331,332],{},"Assign a License:"," To use SMTP, the account ",[54,335,336],{},"must"," have an Exchange Online license (even the cheapest \"Exchange Online Kiosk\" plan works). Free or unlicensed accounts generally cannot use the SMTP server for outgoing mail.",[300,339,341],{"id":340},"_2-enable-authenticated-smtp-the-critical-step","2. Enable \"Authenticated SMTP\" (The Critical Step)",[10,343,344],{},"By default, Microsoft disables SMTP for security. You must turn it on manually for that specific user:",[72,346,347,353,360,366,372],{},[75,348,349,350,352],{},"In the ",[54,351,323],{}," list, click on your new user.",[75,354,355,356,359],{},"Go to the ",[54,357,358],{},"Mail"," tab.",[75,361,362,363,327],{},"Click ",[54,364,365],{},"Manage email apps",[75,367,368,369,327],{},"Check the box for ",[54,370,371],{},"Authenticated SMTP",[75,373,362,374,327],{},[54,375,376],{},"Save changes",[10,378,379],{},[19,380],{"alt":21,"src":381},"https:\u002F\u002Fs3.us-east-1.amazonaws.com\u002Fdocs-outline-leapinglogic\u002Fuploads\u002Ff98af0f3-33d0-4917-ab53-d484c67cfecb\u002Fcb5d6b1f-4958-4c40-9cb4-971978294de7\u002Fimage.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA42JIBMSXC7V523O4%2F20260224%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260224T213839Z&X-Amz-Expires=3600&X-Amz-Signature=66cdb2cb197799e1b8efd30641325d5a0b57ff6d0dfdb5421d8a9317017cc737&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject",[10,383,384],{},[19,385],{"alt":21,"src":386},"https:\u002F\u002Fs3.us-east-1.amazonaws.com\u002Fdocs-outline-leapinglogic\u002Fuploads\u002Ff98af0f3-33d0-4917-ab53-d484c67cfecb\u002F3c32b57a-d09a-4247-bc3f-64fc126c2751\u002Fimage.png?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIA42JIBMSXC7V523O4%2F20260224%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260224T213839Z&X-Amz-Expires=3600&X-Amz-Signature=584fef9b4927d363aa9790465d33e9c3d95d29f5d0b709f6dfc97238cdfe07f6&X-Amz-SignedHeaders=host&x-amz-checksum-mode=ENABLED&x-id=GetObject",[300,388,390],{"id":389},"_3-handle-modern-authentication-oauth-vs-app-passwords","3. Handle Modern Authentication (OAuth vs. App Passwords)",[10,392,393],{},"Since we are in 2026, simple passwords often fail due to \"Security Defaults.\"",[72,395,396,406],{},[75,397,398,401,402,405],{},[54,399,400],{},"If your app supports OAuth 2.0:"," Register the app in ",[54,403,404],{},"Microsoft Entra ID"," (formerly Azure AD) and use the Client ID\u002FSecret.",[75,407,408,411,412,414,415,418,419,317,424,317,427,429],{},[54,409,410],{},"If your app only supports Username\u002FPassword:"," You ",[54,413,336],{}," enable Multi-Factor Authentication (MFA) and then generate an ",[54,416,417],{},"App Password",". (Go to ",[134,420,423],{"href":421,"rel":422},"https:\u002F\u002Fmysignins.microsoft.com\u002Fsecurity-info",[146],"My Account",[54,425,426],{},"Add Method",[54,428,417],{},").",[61,431],{},[64,433,435],{"id":434},"part-2-integration-settings-for-your-application","Part 2: Integration Settings for Your Application",[10,437,438],{},"Use these standard settings in your application's code or configuration:",[10,440,441,442,445,446,449,450,453,454,457,458,461,462,466,467,470],{},"SettingValue",[54,443,444],{},"SMTP Server","smtp.office365.com",[54,447,448],{},"Port","587",[54,451,452],{},"Encryption","STARTTLS (Required)",[54,455,456],{},"Authentication","Yes",[54,459,460],{},"Username","Your full email (e.g., ",[134,463,465],{"href":464},"mailto:sender@yourdomain.com","sender@yourdomain.com",")",[54,468,469],{},"Password","Your App Password (not your regular login password)",[61,472],{},[64,474,476],{"id":475},"part-3-issues-with-free-accounts","Part 3: Issues with \"Free\" Accounts",[10,478,479],{},"If you try to use a free @outlook.com or @hotmail.com account for this:",[72,481,482,488,494,503],{},[75,483,484,487],{},[54,485,486],{},"SMTP Disabled:"," As of late 2024\u002F2025, Microsoft has largely disabled SMTP for free accounts to prevent spam.",[75,489,490,493],{},[54,491,492],{},"Low Sending Limits:"," Even if you get it working, free accounts are capped at very low daily limits (often around 300 recipients per day).",[75,495,496,499,500,327],{},[54,497,498],{},"IP Reputation:"," Free accounts often get flagged as \"low reputation,\" meaning your application's emails will likely land in the recipient's ",[54,501,502],{},"Spam folder",[75,504,505,508],{},[54,506,507],{},"No Admin Control:"," You cannot \"Enable Authenticated SMTP\" in a free account because you lack access to the Admin Center.",[61,510],{},[64,512,514],{"id":513},"part-4-common-problems-troubleshooting","Part 4: Common Problems & Troubleshooting",[72,516,517,523,529,539],{},[75,518,519,522],{},[54,520,521],{},"Error 535 (Authentication Failed):"," Usually means Authenticated SMTP is disabled in the Admin Center (Step 2) or you aren't using an App Password.",[75,524,525,528],{},[54,526,527],{},"Error 5.7.139 (Security Defaults):"," This happens if your organization has \"Security Defaults\" turned on. You must use OAuth 2.0 or disable Security Defaults (not recommended) to use basic SMTP.",[75,530,531,534,535,538],{},[54,532,533],{},"Connection Timeout:"," Ensure your server\u002Fhosting provider hasn't blocked ",[54,536,537],{},"Port 587",". Some providers (like AWS or Azure) block this port by default to prevent spam.",[75,540,541,544,545,548],{},[54,542,543],{},"Daily Limits:"," A standard Microsoft 365 mailbox is limited to ",[54,546,547],{},"10,000 recipients per day",". If you exceed this, your account will be \"jailed\" for 24 hours.",{"title":21,"searchDepth":33,"depth":33,"links":550},[551,557,558,559],{"id":297,"depth":33,"text":298,"children":552},[553,555,556],{"id":302,"depth":554,"text":303},3,{"id":340,"depth":554,"text":341},{"id":389,"depth":554,"text":390},{"id":434,"depth":33,"text":435},{"id":475,"depth":33,"text":476},{"id":513,"depth":33,"text":514},"February 24th, 2026 by Andrew Chambers","Part 1: Step-by-Step Guide to Setup 1. Create and License the Account Create the User: Go to the Microsoft 365 Admin Center > Users > Active Users > Add a user . Assign a License: To use SMTP",{},"\u002Fhelp\u002Fintroduction-to-rentmy\u002Fconnect-office365-email-to-rentmy",{"title":290,"description":561},"https:\u002F\u002Fhelp.rentmy.co\u002Fconnect-office365-email-to-rentmy\u002F","help\u002Fintroduction-to-rentmy\u002Fconnect-office365-email-to-rentmy","jn16i-5T-cXEXnyrc_w2rFqxRYOxWqNKcZj5YOvk7NU",1781682937659]