[{"data":1,"prerenderedAt":647},["ShallowReactive",2],{"help-cat-order-quotes":3},[4,49,125,186,226,294,335,496,559,594],{"id":5,"title":6,"body":7,"category":38,"date":39,"description":40,"extension":41,"meta":42,"navigation":43,"path":44,"seo":45,"source":46,"stem":47,"__hash__":48},"help\u002Fhelp\u002Forder-quotes\u002Fcapture-save-digital-signatures.md","Capture & Save Digital Signatures",{"type":8,"value":9,"toc":35},"minimark",[10,14,21,24,27,32],[11,12,13],"p",{},"Having proof of your customer's signature on your rental agreement is essential to keeping insurance costs down (and preventing any misunderstandings for your terms & conditions and liability waivers).",[11,15,16],{},[17,18],"img",{"alt":19,"src":20},"","\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fcapture-save-digital-signatures\u002Fcapture-save-digital-signatures-1.jpg",[11,22,23],{},"RentMy offers a Digital Signature feature that makes it easy to collect digital signatures from online and in-store orders.",[11,25,26],{},"To activate the signature feature, visit the Business Settings > Business Info > Store Config menu and select the sales channel(s) in which you want to require a customer signature.",[11,28,29],{},[17,30],{"alt":19,"src":31},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fcapture-save-digital-signatures\u002Fcapture-save-digital-signatures-2.png",[11,33,34],{},"Best of all, rental agreements are available in your RentMy account forever and can be quickly recalled & printed whenever needed.",{"title":19,"searchDepth":36,"depth":36,"links":37},2,[],"Order & Quotes","April 6th, 2020 by rentmysupport","Having proof of your customer's signature on your rental agreement is essential to keeping insurance costs down (and preventing any misunderstandings for your terms & conditions and liability waiv","md",{},true,"\u002Fhelp\u002Forder-quotes\u002Fcapture-save-digital-signatures",{"title":6,"description":40},"https:\u002F\u002Fhelp.rentmy.co\u002Fcapture-save-digital-signatures\u002F","help\u002Forder-quotes\u002Fcapture-save-digital-signatures","0axgJtL_UfQYOoHF2d36Rm3q0jFNbH4wD9kEt9GwjqA",{"id":50,"title":51,"body":52,"category":19,"date":117,"description":118,"extension":41,"meta":119,"navigation":43,"path":120,"seo":121,"source":122,"stem":123,"__hash__":124},"help\u002Fhelp\u002Forder-quotes\u002Fcustomize-rental-receipts.md","Customize Rental Receipts",{"type":8,"value":53,"toc":115},[54,57,62,65,68,71,74,79,82,85,88,93,96,99,104,107,112],[11,55,56],{},"To personalize the receipt sent from you RentMy account, visit the business Settings and Paperwork menu and cheese receipt designer.",[11,58,59],{},[17,60],{"alt":19,"src":61},"\u002Fimages\u002Fhelp\u002Forder-quotes\u002Fcustomize-rental-receipts\u002Fcustomize-rental-receipts-1.png",[11,63,64],{},"You can choose to use our standard receipt or design your own custom receipt by toggling the dropdown box.",[11,66,67],{},"You can title this order confirmation, sales receipt whatever you like in the blank box at the top right of the screen.",[11,69,70],{},"In the standard receipt, you have the option to include variable information collected from the order.",[11,72,73],{},"By default, some standard information (like your business name and address) is displayed, as well as variable information collected from the order itself.",[11,75,76],{},[17,77],{"alt":19,"src":78},"\u002Fimages\u002Fhelp\u002Forder-quotes\u002Fcustomize-rental-receipts\u002Fcustomize-rental-receipts-2.png",[11,80,81],{},"You’ll note here on the right hand column these are all variable fields that you can add anywhere within your receipt.  Be sure to copy the code (in brackets) exactly as it appears).",[11,83,84],{},"Below you can add comments like greetings and standard reminders.",[11,86,87],{},"Here you can see how line items on the receipt will appear.",[11,89,90],{},[17,91],{"alt":19,"src":92},"\u002Fimages\u002Fhelp\u002Forder-quotes\u002Fcustomize-rental-receipts\u002Fcustomize-rental-receipts-3.png",[11,94,95],{},"You can add custom labels to the receipt fields.",[11,97,98],{},"in this area if you’d like to have your full rental waiver contract displayed on the receipt. Simply copy and paste it in this area.  Below that area, you can also add customer messages including links to surveys or customer reviews.",[11,100,101],{},[17,102],{"alt":19,"src":103},"\u002Fimages\u002Fhelp\u002Forder-quotes\u002Fcustomize-rental-receipts\u002Fcustomize-rental-receipts-4.png",[11,105,106],{},"To see how your receipt looks, visit the Orders and Reservations screen and then generate receipt from any order.",[11,108,109],{},[17,110],{"alt":19,"src":111},"\u002Fimages\u002Fhelp\u002Forder-quotes\u002Fcustomize-rental-receipts\u002Fcustomize-rental-receipts-5.png",[11,113,114],{},"The updates you have made that will apply instantly so you can test, and the updates will appear on future orders.",{"title":19,"searchDepth":36,"depth":36,"links":116},[],"July 30th, 2022 by rentmysupport","To personalize the receipt sent from you RentMy account, visit the business Settings and Paperwork menu and cheese receipt designer.  You can choose to use our standard receipt or design your own",{},"\u002Fhelp\u002Forder-quotes\u002Fcustomize-rental-receipts",{"title":51,"description":118},"https:\u002F\u002Fhelp.rentmy.co\u002Fcustomize-rental-receipts\u002F","help\u002Forder-quotes\u002Fcustomize-rental-receipts","_V0gARPuTa2QDKTp0BbhryBCLn9AZRFq2bE8apnZCBY",{"id":126,"title":127,"body":128,"category":19,"date":178,"description":179,"extension":41,"meta":180,"navigation":43,"path":181,"seo":182,"source":183,"stem":184,"__hash__":185},"help\u002Fhelp\u002Forder-quotes\u002Fedit-orders-to-add-notes-products-charges-and-more.md","RentMy – Edit Orders To Add Notes, Products, Charges, and More",{"type":8,"value":129,"toc":176},[130,141,144,147,155,164,167],[11,131,132,133,140],{},"RentMy - Edit Orders To Add Notes, Products, Charges, and More\nMany times you may need to edit an existing order to change the rental period, to add new products or charges, and to collect late fees or other ancillary fees. With ",[134,135,139],"a",{"href":136,"rel":137},"https:\u002F\u002Frentmy.co",[138],"nofollow","RentMy ","- edit orders to add notes, products, charges, and more.",[11,142,143],{},"Complete this in a few simple steps. Follow the directions below to edit and order in RentMy.",[11,145,146],{},"Step 1: Locate the order visit the reservation screen\nNext Step 2: Click the edit button in the right hand column of the screen\nStep 3: Add products or new charges and fees as desired.  Click the “add charge” button to create a label and a price and click Submit\nNext Step 4: The new charge now appears on the order\nStep 5: To collect the balance for the new product or fee, visit the payment screen.\nYou can collect payment via cash or credit card.   You have the option to charge a new card or to charge the card used for the initial.",[11,148,149,150],{},"Next Step 6: Enter the amount due and then click Submit. The confirmation message indicates that the payment was accepted.\nStep 7: Click the “view details” icon to see the history of payments as well as the indicator that a zero balance is now due.\n",[134,151,154],{"href":152,"rel":153},"https:\u002F\u002Fyoutu.be\u002FBfz7QR8OZbI",[138],"Watch the video",[11,156,157,158,163],{},"Are you new to RentMy? We are an E-Commerce website, POS & rental software for businesses & clubs committed to growing their operations. Whether you are a local rental company to an e-commerce powerhouse, RentMy delivers the tools you need to manage & grow your business. Start for ",[134,159,162],{"href":160,"rel":161},"https:\u002F\u002Fclient.rentmy.co\u002Fauth\u002Fsign-up",[138],"FREE"," today! Don't have time or the expertise to set up your own site? We can help with that, too! We offer a one time set up fee to get you up and running so that you can start to make sales ASAP!",[11,165,166],{},"WordPress",[11,168,169,170,175],{},"Did you know that we also have a WordPress plugin? Click ",[134,171,174],{"href":172,"rel":173},"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Frentmy-online-rental-shop\u002F",[138],"here"," to download the plugin for your site!",{"title":19,"searchDepth":36,"depth":36,"links":177},[],"September 30th, 2019 by rentmysupport"," RentMy - Edit Orders To Add Notes, Products, Charges, and More Many times you may need to edit an existing order to change the rental period, to add new products or charges, and to collect late ",{},"\u002Fhelp\u002Forder-quotes\u002Fedit-orders-to-add-notes-products-charges-and-more",{"title":127,"description":179},"https:\u002F\u002Fhelp.rentmy.co\u002Fedit-orders-to-add-notes-products-charges-and-more\u002F","help\u002Forder-quotes\u002Fedit-orders-to-add-notes-products-charges-and-more","Q_t0kQxb77LYAbi1O-bNCOGrLOGDgaIvMikCDMHzcSo",{"id":187,"title":188,"body":189,"category":19,"date":218,"description":219,"extension":41,"meta":220,"navigation":43,"path":221,"seo":222,"source":223,"stem":224,"__hash__":225},"help\u002Fhelp\u002Forder-quotes\u002Fextend-or-change-rental-period.md","Extend Or Change Rental Period",{"type":8,"value":190,"toc":216},[191,194,197,202,205,210,213],[11,192,193],{},"To extend the rental dates for an order, find the order in the Orders > Reservations menu.",[11,195,196],{},"Click the edit icon for the order.",[11,198,199],{},[17,200],{"alt":19,"src":201},"\u002Fimages\u002Fhelp\u002Forder-quotes\u002Fextend-or-change-rental-period\u002Fextend-or-change-rental-period-1.png",[11,203,204],{},"Click the Items tab and then click the edit icon next to the rental dates field.",[11,206,207],{},[17,208],{"alt":19,"src":209},"\u002Fimages\u002Fhelp\u002Forder-quotes\u002Fextend-or-change-rental-period\u002Fextend-or-change-rental-period-2.png",[11,211,212],{},"Once the dates are updated, you will have the option to apply additional charges resulting from the change.",[11,214,215],{},"Submit the changes to update the order.",{"title":19,"searchDepth":36,"depth":36,"links":217},[],"June 10th, 2021 by rentmysupport","To extend the rental dates for an order, find the order in the Orders > Reservations menu. Click the edit icon for the order. Click the Items tab and then click the edit icon next to the rental dat",{},"\u002Fhelp\u002Forder-quotes\u002Fextend-or-change-rental-period",{"title":188,"description":219},"https:\u002F\u002Fhelp.rentmy.co\u002Fextend-or-change-rental-period\u002F","help\u002Forder-quotes\u002Fextend-or-change-rental-period","oq1isSqLjFqv0TUeqeHqCEq_wxuGYHd7RDcaaFmV_ow",{"id":227,"title":228,"body":229,"category":38,"date":286,"description":287,"extension":41,"meta":288,"navigation":43,"path":289,"seo":290,"source":291,"stem":292,"__hash__":293},"help\u002Fhelp\u002Forder-quotes\u002Fplacing-and-managing-rental-orders.md","Placing and Managing Rental Orders",{"type":8,"value":230,"toc":284},[231,234,237,242,253,258,267,272,278,281],[11,232,233],{},"RentMy makes it easy to place, manage, fulfill and return rental orders, ensuring that your inventory levels are always up-to-the-second accurate.",[11,235,236],{},"View this brief video for a narrated explanation of the process.",[11,238,239],{},[17,240],{"alt":19,"src":241},"\u002Fimages\u002Fhelp\u002Frentmy-faqs\u002Fplacing-and-managing-rental-orders\u002Fplacing-and-managing-rental-orders-1.png",[243,244,246,250],"ol",{"start":245},4,[247,248,249],"li",{},"When the rental is ready for customer pick-up (or delivery\u002Fshipping), click the \"Pickup\" button.  This will allow you to review items on the order and assign specific assets (if appropriate).",[247,251,252],{},"Choose the \"Process Order\" button to advance the order status to \"With Customer\"",[11,254,255],{},[17,256],{"alt":19,"src":257},"\u002Fimages\u002Fhelp\u002Frentmy-faqs\u002Fplacing-and-managing-rental-orders\u002Fplacing-and-managing-rental-orders-2.png",[243,259,261,264],{"start":260},6,[247,262,263],{},"The order status will update to reflect the status you selected.",[247,265,266],{},"When the order is returned, click the \"Return\" button from the Orders > Reservations screen.",[11,268,269],{},[17,270],{"alt":19,"src":271},"\u002Fimages\u002Fhelp\u002Frentmy-faqs\u002Fplacing-and-managing-rental-orders\u002Fplacing-and-managing-rental-orders-3.png",[243,273,275],{"start":274},8,[247,276,277],{},"Here you can view the products being returned, check-in assets assigned to the order and\u002For add extra fees due on the order.",[11,279,280],{},"Once returned, the order is completed, inventory is returned to availability and ready for your next customer.",[11,282,283],{},"Keep in mind that all orders have a complete transaction log, so you can always view the distinct steps of the order, from creation to return.",{"title":19,"searchDepth":36,"depth":36,"links":285},[],"November 5th, 2020 by rentmysupport","RentMy makes it easy to place, manage, fulfill and return rental orders, ensuring that your inventory levels are always up-to-the-second accurate. View this brief video for a narrated explanation of t",{},"\u002Fhelp\u002Forder-quotes\u002Fplacing-and-managing-rental-orders",{"title":228,"description":287},"https:\u002F\u002Fhelp.rentmy.co\u002Fplacing-and-managing-rental-orders\u002F","help\u002Forder-quotes\u002Fplacing-and-managing-rental-orders","mDdiwNvAmxVR3XJorksJ68C5s0ZFPTsnSeiaK5uvcrs",{"id":295,"title":296,"body":297,"category":19,"date":218,"description":328,"extension":41,"meta":329,"navigation":43,"path":330,"seo":331,"source":332,"stem":333,"__hash__":334},"help\u002Fhelp\u002Forder-quotes\u002Frefund-charges-and-deposits.md","Refund Charges And Deposits",{"type":8,"value":298,"toc":326},[299,302,307,310,315,318,323],[11,300,301],{},"Refund deposit and\u002For other charges, locate the order in the Orders > Reservations screen and click the eye icon.",[11,303,304],{},[17,305],{"alt":19,"src":306},"\u002Fimages\u002Fhelp\u002Forder-quotes\u002Frefund-charges-and-deposits\u002Frefund-charges-and-deposits-1.png",[11,308,309],{},"Scroll to the Payment Details area of the screen.",[11,311,312],{},[17,313],{"alt":19,"src":314},"\u002Fimages\u002Fhelp\u002Forder-quotes\u002Frefund-charges-and-deposits\u002Frefund-charges-and-deposits-2.png",[11,316,317],{},"Click the Refund button and enter the amount to be refunded.",[11,319,320],{},[17,321],{"alt":19,"src":322},"\u002Fimages\u002Fhelp\u002Forder-quotes\u002Frefund-charges-and-deposits\u002Frefund-charges-and-deposits-3.png",[11,324,325],{},"Note: Users of Stripe and RentMy Payments will have refunds applied to the credit card used to place the order.  Users of other providers  must perform the refund through their processor directly.",{"title":19,"searchDepth":36,"depth":36,"links":327},[],"Refund deposit and\u002For other charges, locate the order in the Orders > Reservations screen and click the eye icon. Scroll to the Payment Details area of the screen. Click the Refund button and enter",{},"\u002Fhelp\u002Forder-quotes\u002Frefund-charges-and-deposits",{"title":296,"description":328},"https:\u002F\u002Fhelp.rentmy.co\u002Frefund-charges-and-deposits\u002F","help\u002Forder-quotes\u002Frefund-charges-and-deposits","1iKpThZ5cy3Zi9xEA7lWdq6L0mglIBQR7sKzlI-F7RY",{"id":336,"title":337,"body":338,"category":19,"date":488,"description":489,"extension":41,"meta":490,"navigation":43,"path":491,"seo":492,"source":493,"stem":494,"__hash__":495},"help\u002Fhelp\u002Forder-quotes\u002Fsend-receipts-reminders-from-your-email-domain.md","Send Receipts & Reminders From Your Email Domain",{"type":8,"value":339,"toc":485},[340,343,348,355,358,363,366,369,374,377,382,391,396,401,406,409,414,426,431],[11,341,342],{},"Clients of eligible plans can provide the experience you want for your customers by connecting your email provider to RentMy.  With just a few bits of information, all receipts, quotes, reminders and more can come from your preferred email address.",[344,345,347],"h2",{"id":346},"here-is-how-to-make-the-connection","Here is how to make the connection:",[11,349,350,351],{},"Google ",[352,353,354],"strong",{},"Gmail",[11,356,357],{},"From your RentMy Admin panel, navigate to the Business Settings > Business Info > Sender Email and select your email provider. If you don't see the \"Sender Email\" link, feel free to chat with a RentMy Expert to check your account eligibility.",[11,359,360],{},[17,361],{"alt":19,"src":362},"\u002Fimages\u002Fhelp\u002Forder-quotes\u002Fsend-receipts-reminders-from-your-email-domain\u002Fsend-receipts-reminders-from-your-email-domain-1.png",[11,364,365],{},"If your email provider is Google, you may need to create an app password in order to connect Gmail to your RentMy account:",[11,367,368],{},"Next, visit your Google account settings and click the \"Security\" option.",[11,370,371],{},[17,372],{"alt":19,"src":373},"\u002Fimages\u002Fhelp\u002Forder-quotes\u002Fsend-receipts-reminders-from-your-email-domain\u002Fsend-receipts-reminders-from-your-email-domain-2.png",[11,375,376],{},"If your Gmail account has 2-Factor Authentication enabled, click to expand the menu and scroll to \"App Password\".",[11,378,379],{},[17,380],{"alt":19,"src":381},"\u002Fimages\u002Fhelp\u002Forder-quotes\u002Fsend-receipts-reminders-from-your-email-domain\u002Fsend-receipts-reminders-from-your-email-domain-3.png",[11,383,384,385,390],{},"Create an app password for your Gmail-RentMy connection and use that password to connect your account in order to send receipts and reminders from your Gmail address.  If you don't see the option to create an app password, ",[134,386,389],{"href":387,"rel":388},"https:\u002F\u002Fmyaccount.google.com\u002Fapppasswords?rapt=AEjHL4P_Pl3wCAa-cd2rowBFqENb94spaSd-Ns1wToEbJyjOfwGhRlD2HiyJcpEYpiH_DI3M3JMQaTki-JragGEnnHJFf1UjNsafUVgcuzXFWqq_v1465tM",[138],"click this link"," to access the Gmail menu.",[11,392,393],{},[17,394],{"alt":19,"src":395},"\u002Fimages\u002Fhelp\u002Forder-quotes\u002Fsend-receipts-reminders-from-your-email-domain\u002Fsend-receipts-reminders-from-your-email-domain-4.png",[11,397,398],{},[17,399],{"alt":19,"src":400},"\u002Fimages\u002Fhelp\u002Forder-quotes\u002Fsend-receipts-reminders-from-your-email-domain\u002Fsend-receipts-reminders-from-your-email-domain-5.png",[11,402,403],{},[352,404,405],{},"Microsoft Office",[11,407,408],{},"SMTP Config",[11,410,411],{},[352,412,413],{},"Go to from Store Admin: ‘Business Settings’ > ‘Store Configuration’ > select ‘Sender Email’",[415,416,417],"ul",{},[247,418,419,420],{},"●  ",[421,422,423],"em",{},[352,424,425],{},"Fill-up the from",[11,427,428],{},[421,429,430],{},"○  Name",[415,432,433,438,443,451,459,464,469,477],{},[247,434,435],{},[421,436,437],{},"○  Email: Microsoft Office email ID",[247,439,440],{},[421,441,442],{},"○  BCC",[247,444,445,446],{},"○  *SMTP Host: *",[421,447,448],{},[352,449,450],{},"smtp.office365.com",[247,452,453,454],{},"*○  TLS: *",[421,455,456],{},[352,457,458],{},"True (True and False actually depends on office email ID’s server)",[247,460,461],{},[421,462,463],{},"○  Username",[247,465,466],{},[421,467,468],{},"○  Password",[247,470,471,472],{},"*○  Port: *",[421,473,474],{},[352,475,476],{},"587",[247,478,479,484],{},[421,480,481],{},[352,482,483],{},"●  Click-on “Save”"," (For Disconnect any SMTP click on “Disconnect SMTP”)",{"title":19,"searchDepth":36,"depth":36,"links":486},[487],{"id":346,"depth":36,"text":347},"February 1st, 2021 by rentmysupport","Clients of eligible plans can provide the experience you want for your customers by connecting your email provider to RentMy. With just a few bits of information, all receipts, quotes, reminders and m",{},"\u002Fhelp\u002Forder-quotes\u002Fsend-receipts-reminders-from-your-email-domain",{"title":337,"description":489},"https:\u002F\u002Fhelp.rentmy.co\u002Fsend-receipts-reminders-from-your-email-domain\u002F","help\u002Forder-quotes\u002Fsend-receipts-reminders-from-your-email-domain","P13NzmMB08G013FOgQUMIhix5tud-NySiHenu1WuvVk",{"id":497,"title":498,"body":499,"category":38,"date":551,"description":552,"extension":41,"meta":553,"navigation":43,"path":554,"seo":555,"source":556,"stem":557,"__hash__":558},"help\u002Fhelp\u002Forder-quotes\u002Fsend-rental-proposals-quotes-and-get-paid.md","Send Rental Proposals\u002FQuotes And Get Paid",{"type":8,"value":500,"toc":549},[501,504,507,512,515,518,521,524,529,532,535,540,543],[11,502,503],{},"Sending proposals\u002Fquotes to customers is easy with RentMy.",[11,505,506],{},"To get started, start the \"Create New Order\" process and add products and discounts as desired.  Once all of the products have been added, click the \"Make Quote\" button.",[11,508,509],{},[17,510],{"alt":19,"src":511},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fsend-rental-proposals-quotes-and-get-paid\u002Fsend-rental-proposals-quotes-and-get-paid-1.png",[11,513,514],{},"Lookup (or add) customer information, including an email address to which the quote will be sent.",[11,516,517],{},"Complete the order as normal, including selecting fulfillment methods (pickup, delivery, shipping) and complete the quote.",[11,519,520],{},"Once the proposal has been completed, RentMy will send the proposal to your customer.",[11,522,523],{},"Upon receipt of your proposal via email, your customer can review the products, discounts, taxes, fees, terms & conditions and other elements of your proposal.",[11,525,526],{},[17,527],{"alt":19,"src":528},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fsend-rental-proposals-quotes-and-get-paid\u002Fsend-rental-proposals-quotes-and-get-paid-2.png",[11,530,531],{},"When your customer clicks the \"Click here to view the quote details\", your customer will be directed to the payments screen of your eCommerce website.",[11,533,534],{},"By clicking the \"Accept Quote\" button, your customer is taken to your Payments page.",[11,536,537],{},[17,538],{"alt":19,"src":539},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fsend-rental-proposals-quotes-and-get-paid\u002Fsend-rental-proposals-quotes-and-get-paid-3.png",[11,541,542],{},"Once paid, the Quote will be converted to an order, which will reserve inventory on the proposal and will be added to your Orders list.",[11,544,545],{},[134,546,154],{"href":547,"rel":548},"https:\u002F\u002Fyoutu.be\u002Fe8IHSJZ-uL4",[138],{"title":19,"searchDepth":36,"depth":36,"links":550},[],"August 2nd, 2020 by rentmysupport","Sending proposals\u002Fquotes to customers is easy with RentMy. To get started, start the \"Create New Order\" process and add products and discounts as desired. Once all of the products have been added, cli",{},"\u002Fhelp\u002Forder-quotes\u002Fsend-rental-proposals-quotes-and-get-paid",{"title":498,"description":552},"https:\u002F\u002Fhelp.rentmy.co\u002Fsend-rental-proposals-quotes-and-get-paid\u002F","help\u002Forder-quotes\u002Fsend-rental-proposals-quotes-and-get-paid","bUMW1xxfLM3jRP7vOaneIvvV8hPhgDcGtebAizia7JY",{"id":560,"title":561,"body":562,"category":38,"date":586,"description":587,"extension":41,"meta":588,"navigation":43,"path":589,"seo":590,"source":591,"stem":592,"__hash__":593},"help\u002Fhelp\u002Forder-quotes\u002Fswap-assets-on-an-order.md","Swap Assets On An Order",{"type":8,"value":563,"toc":584},[564,567,570,575,578,581],[11,565,566],{},"To change the asset assigned to an order, first navigate to the order on which an asset must be swapped and click the “eye” icon.",[11,568,569],{},"In the inventory items area, you may delete the asset assigned to the order by clicking the trashcan icon in the Inventory Items area.",[11,571,572],{},[17,573],{"alt":19,"src":574},"\u002Fimages\u002Fhelp\u002Fintroduction-to-rentmy\u002Fswap-assets-on-an-order\u002Fswap-assets-on-an-order-1.png",[11,576,577],{},"Next, click the “Pickup” button to assign the new asset to the order.",[11,579,580],{},"The order will be updated to show the new asset, and the previously-assigned asset will be removed (yet, the asset history will show a record of having been assigned to the order).",[11,582,583],{},"Please note: once the asset is deleted, you must navigate to the Inventory > Assets menu and manually remove the asset from availability and update the asset’s status (unavailable - in service, for example).",{"title":19,"searchDepth":36,"depth":36,"links":585},[],"July 13th, 2021 by rentmysupport","To change the asset assigned to an order, first navigate to the order on which an asset must be swapped and click the “eye” icon. In the inventory items area, you may delete the asset assigned to the ",{},"\u002Fhelp\u002Forder-quotes\u002Fswap-assets-on-an-order",{"title":561,"description":587},"https:\u002F\u002Fhelp.rentmy.co\u002Fswap-assets-on-an-order\u002F","help\u002Forder-quotes\u002Fswap-assets-on-an-order","M1StRJtSX8Ht5NQG3FH3N5uc47ALymoBGnZ5Cdopxzk",{"id":595,"title":596,"body":597,"category":38,"date":639,"description":640,"extension":41,"meta":641,"navigation":43,"path":642,"seo":643,"source":644,"stem":645,"__hash__":646},"help\u002Fhelp\u002Forder-quotes\u002Fuse-down-payments-to-hold-rentals-improve-conversions.md","Use Down Payments To Hold Rentals & Improve Conversions",{"type":8,"value":598,"toc":637},[599,602,605,608,611,614,617,620,623,626,631,634],[11,600,601],{},"Unlike traditional eCommerce transactions, rentals have a variety of options for serving customers and collecting payment.",[11,603,604],{},"Where a regular sale simply involves offering products at a price, the customer pays the price and the transaction is completed.",[11,606,607],{},"Rentals, however, have several transactions types:",[11,609,610],{},"Offer rental and customer pays in full to reserve the item(s)",[11,612,613],{},"Offer rental and customer pays a down payment to reserve the item(s) and the balance due is collected before (or after) the rental period",[11,615,616],{},"Offer the rental for a stated price and require a refundable down payment to secure the item.",[11,618,619],{},"Offer the rental for a stated price but authorize the customer's credit card for an amount above the rental item (to compensate the business in case of loss\u002Ftheft\u002Fdamage.",[11,621,622],{},"Regardless of which option your business chooses, RentMy has the tools to support you.",[11,624,625],{},"To establish a down payment amount to \"hold\" a reservation (without requiring payment in full), visit the Business Settings > Checkout Options > Settings menu.",[11,627,628],{},[17,629],{"alt":19,"src":630},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fuse-down-payments-to-hold-rentals-improve-conversions\u002Fuse-down-payments-to-hold-rentals-improve-conversions-1.png",[11,632,633],{},"If you wish to require a fixed percentage of the rental total to hold the reservation, enter the desired percentage in the \"Booking\" field.  For example, if you require a 25% down payment to hold the booking, enter 25 in the Booking field.  You may also establish a fixed dollar amount (be sure to toggle the \"Fixed amount\" field.",[11,635,636],{},"To test your settings, click the \"Submit\" button and visit your Online Store. When you reach the payment screen, you will see the option for customers to pay in full and to pay the minimum amount you established.",{"title":19,"searchDepth":36,"depth":36,"links":638},[],"August 24th, 2020 by rentmysupport","Unlike traditional eCommerce transactions, rentals have a variety of options for serving customers and collecting payment. Where a regular sale simply involves offering products at a price, the custom",{},"\u002Fhelp\u002Forder-quotes\u002Fuse-down-payments-to-hold-rentals-improve-conversions",{"title":596,"description":640},"https:\u002F\u002Fhelp.rentmy.co\u002Fuse-down-payments-to-hold-rentals-improve-conversions\u002F","help\u002Forder-quotes\u002Fuse-down-payments-to-hold-rentals-improve-conversions","A4nbQzkZ-bd_2mSPOYn8r8NPvbsPQp7-bBvWhmSVZVQ",1781682928138]