[{"data":1,"prerenderedAt":294},["ShallowReactive",2],{"help-article-\u002Fhelp\u002Forder-quotes\u002Fedit-orders-to-add-notes-products-charges-and-more":3,"help-related-\u002Fhelp\u002Forder-quotes\u002Fedit-orders-to-add-notes-products-charges-and-more":70},{"id":4,"title":5,"body":6,"category":57,"date":60,"description":61,"extension":62,"meta":63,"navigation":64,"path":65,"seo":66,"source":67,"stem":68,"__hash__":69},"help\u002Fhelp\u002Forder-quotes\u002Fedit-orders-to-add-notes-products-charges-and-more.md","RentMy – Edit Orders To Add Notes, Products, Charges, and More",{"type":7,"value":8,"toc":56},"minimark",[9,21,24,27,35,44,47],[10,11,12,13,20],"p",{},"RentMy - Edit Orders To Add Notes, Products, Charges, and More\nMany times you may need to edit an existing order to change the rental period, to add new products or charges, and to collect late fees or other ancillary fees. With ",[14,15,19],"a",{"href":16,"rel":17},"https:\u002F\u002Frentmy.co",[18],"nofollow","RentMy ","- edit orders to add notes, products, charges, and more.",[10,22,23],{},"Complete this in a few simple steps. Follow the directions below to edit and order in RentMy.",[10,25,26],{},"Step 1: Locate the order visit the reservation screen\nNext Step 2: Click the edit button in the right hand column of the screen\nStep 3: Add products or new charges and fees as desired.  Click the “add charge” button to create a label and a price and click Submit\nNext Step 4: The new charge now appears on the order\nStep 5: To collect the balance for the new product or fee, visit the payment screen.\nYou can collect payment via cash or credit card.   You have the option to charge a new card or to charge the card used for the initial.",[10,28,29,30],{},"Next Step 6: Enter the amount due and then click Submit. The confirmation message indicates that the payment was accepted.\nStep 7: Click the “view details” icon to see the history of payments as well as the indicator that a zero balance is now due.\n",[14,31,34],{"href":32,"rel":33},"https:\u002F\u002Fyoutu.be\u002FBfz7QR8OZbI",[18],"Watch the video",[10,36,37,38,43],{},"Are you new to RentMy? We are an E-Commerce website, POS & rental software for businesses & clubs committed to growing their operations. Whether you are a local rental company to an e-commerce powerhouse, RentMy delivers the tools you need to manage & grow your business. Start for ",[14,39,42],{"href":40,"rel":41},"https:\u002F\u002Fclient.rentmy.co\u002Fauth\u002Fsign-up",[18],"FREE"," today! Don't have time or the expertise to set up your own site? We can help with that, too! We offer a one time set up fee to get you up and running so that you can start to make sales ASAP!",[10,45,46],{},"WordPress",[10,48,49,50,55],{},"Did you know that we also have a WordPress plugin? Click ",[14,51,54],{"href":52,"rel":53},"https:\u002F\u002Fwordpress.org\u002Fplugins\u002Frentmy-online-rental-shop\u002F",[18],"here"," to download the plugin for your site!",{"title":57,"searchDepth":58,"depth":58,"links":59},"",2,[],"September 30th, 2019 by rentmysupport"," RentMy - Edit Orders To Add Notes, Products, Charges, and More Many times you may need to edit an existing order to change the rental period, to add new products or charges, and to collect late ","md",{},true,"\u002Fhelp\u002Forder-quotes\u002Fedit-orders-to-add-notes-products-charges-and-more",{"title":5,"description":61},"https:\u002F\u002Fhelp.rentmy.co\u002Fedit-orders-to-add-notes-products-charges-and-more\u002F","help\u002Forder-quotes\u002Fedit-orders-to-add-notes-products-charges-and-more","Q_t0kQxb77LYAbi1O-bNCOGrLOGDgaIvMikCDMHzcSo",[71,110,186,226],{"id":72,"title":73,"body":74,"category":101,"date":102,"description":103,"extension":62,"meta":104,"navigation":64,"path":105,"seo":106,"source":107,"stem":108,"__hash__":109},"help\u002Fhelp\u002Forder-quotes\u002Fcapture-save-digital-signatures.md","Capture & Save Digital Signatures",{"type":7,"value":75,"toc":99},[76,79,85,88,91,96],[10,77,78],{},"Having proof of your customer's signature on your rental agreement is essential to keeping insurance costs down (and preventing any misunderstandings for your terms & conditions and liability waivers).",[10,80,81],{},[82,83],"img",{"alt":57,"src":84},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fcapture-save-digital-signatures\u002Fcapture-save-digital-signatures-1.jpg",[10,86,87],{},"RentMy offers a Digital Signature feature that makes it easy to collect digital signatures from online and in-store orders.",[10,89,90],{},"To activate the signature feature, visit the Business Settings > Business Info > Store Config menu and select the sales channel(s) in which you want to require a customer signature.",[10,92,93],{},[82,94],{"alt":57,"src":95},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fcapture-save-digital-signatures\u002Fcapture-save-digital-signatures-2.png",[10,97,98],{},"Best of all, rental agreements are available in your RentMy account forever and can be quickly recalled & printed whenever needed.",{"title":57,"searchDepth":58,"depth":58,"links":100},[],"Order & Quotes","April 6th, 2020 by rentmysupport","Having proof of your customer's signature on your rental agreement is essential to keeping insurance costs down (and preventing any misunderstandings for your terms & conditions and liability waiv",{},"\u002Fhelp\u002Forder-quotes\u002Fcapture-save-digital-signatures",{"title":73,"description":103},"https:\u002F\u002Fhelp.rentmy.co\u002Fcapture-save-digital-signatures\u002F","help\u002Forder-quotes\u002Fcapture-save-digital-signatures","0axgJtL_UfQYOoHF2d36Rm3q0jFNbH4wD9kEt9GwjqA",{"id":111,"title":112,"body":113,"category":57,"date":178,"description":179,"extension":62,"meta":180,"navigation":64,"path":181,"seo":182,"source":183,"stem":184,"__hash__":185},"help\u002Fhelp\u002Forder-quotes\u002Fcustomize-rental-receipts.md","Customize Rental Receipts",{"type":7,"value":114,"toc":176},[115,118,123,126,129,132,135,140,143,146,149,154,157,160,165,168,173],[10,116,117],{},"To personalize the receipt sent from you RentMy account, visit the business Settings and Paperwork menu and cheese receipt designer.",[10,119,120],{},[82,121],{"alt":57,"src":122},"\u002Fimages\u002Fhelp\u002Forder-quotes\u002Fcustomize-rental-receipts\u002Fcustomize-rental-receipts-1.png",[10,124,125],{},"You can choose to use our standard receipt or design your own custom receipt by toggling the dropdown box.",[10,127,128],{},"You can title this order confirmation, sales receipt whatever you like in the blank box at the top right of the screen.",[10,130,131],{},"In the standard receipt, you have the option to include variable information collected from the order.",[10,133,134],{},"By default, some standard information (like your business name and address) is displayed, as well as variable information collected from the order itself.",[10,136,137],{},[82,138],{"alt":57,"src":139},"\u002Fimages\u002Fhelp\u002Forder-quotes\u002Fcustomize-rental-receipts\u002Fcustomize-rental-receipts-2.png",[10,141,142],{},"You’ll note here on the right hand column these are all variable fields that you can add anywhere within your receipt.  Be sure to copy the code (in brackets) exactly as it appears).",[10,144,145],{},"Below you can add comments like greetings and standard reminders.",[10,147,148],{},"Here you can see how line items on the receipt will appear.",[10,150,151],{},[82,152],{"alt":57,"src":153},"\u002Fimages\u002Fhelp\u002Forder-quotes\u002Fcustomize-rental-receipts\u002Fcustomize-rental-receipts-3.png",[10,155,156],{},"You can add custom labels to the receipt fields.",[10,158,159],{},"in this area if you’d like to have your full rental waiver contract displayed on the receipt. Simply copy and paste it in this area.  Below that area, you can also add customer messages including links to surveys or customer reviews.",[10,161,162],{},[82,163],{"alt":57,"src":164},"\u002Fimages\u002Fhelp\u002Forder-quotes\u002Fcustomize-rental-receipts\u002Fcustomize-rental-receipts-4.png",[10,166,167],{},"To see how your receipt looks, visit the Orders and Reservations screen and then generate receipt from any order.",[10,169,170],{},[82,171],{"alt":57,"src":172},"\u002Fimages\u002Fhelp\u002Forder-quotes\u002Fcustomize-rental-receipts\u002Fcustomize-rental-receipts-5.png",[10,174,175],{},"The updates you have made that will apply instantly so you can test, and the updates will appear on future orders.",{"title":57,"searchDepth":58,"depth":58,"links":177},[],"July 30th, 2022 by rentmysupport","To personalize the receipt sent from you RentMy account, visit the business Settings and Paperwork menu and cheese receipt designer.  You can choose to use our standard receipt or design your own",{},"\u002Fhelp\u002Forder-quotes\u002Fcustomize-rental-receipts",{"title":112,"description":179},"https:\u002F\u002Fhelp.rentmy.co\u002Fcustomize-rental-receipts\u002F","help\u002Forder-quotes\u002Fcustomize-rental-receipts","_V0gARPuTa2QDKTp0BbhryBCLn9AZRFq2bE8apnZCBY",{"id":187,"title":188,"body":189,"category":57,"date":218,"description":219,"extension":62,"meta":220,"navigation":64,"path":221,"seo":222,"source":223,"stem":224,"__hash__":225},"help\u002Fhelp\u002Forder-quotes\u002Fextend-or-change-rental-period.md","Extend Or Change Rental Period",{"type":7,"value":190,"toc":216},[191,194,197,202,205,210,213],[10,192,193],{},"To extend the rental dates for an order, find the order in the Orders > Reservations menu.",[10,195,196],{},"Click the edit icon for the order.",[10,198,199],{},[82,200],{"alt":57,"src":201},"\u002Fimages\u002Fhelp\u002Forder-quotes\u002Fextend-or-change-rental-period\u002Fextend-or-change-rental-period-1.png",[10,203,204],{},"Click the Items tab and then click the edit icon next to the rental dates field.",[10,206,207],{},[82,208],{"alt":57,"src":209},"\u002Fimages\u002Fhelp\u002Forder-quotes\u002Fextend-or-change-rental-period\u002Fextend-or-change-rental-period-2.png",[10,211,212],{},"Once the dates are updated, you will have the option to apply additional charges resulting from the change.",[10,214,215],{},"Submit the changes to update the order.",{"title":57,"searchDepth":58,"depth":58,"links":217},[],"June 10th, 2021 by rentmysupport","To extend the rental dates for an order, find the order in the Orders > Reservations menu. Click the edit icon for the order. Click the Items tab and then click the edit icon next to the rental dat",{},"\u002Fhelp\u002Forder-quotes\u002Fextend-or-change-rental-period",{"title":188,"description":219},"https:\u002F\u002Fhelp.rentmy.co\u002Fextend-or-change-rental-period\u002F","help\u002Forder-quotes\u002Fextend-or-change-rental-period","oq1isSqLjFqv0TUeqeHqCEq_wxuGYHd7RDcaaFmV_ow",{"id":227,"title":228,"body":229,"category":101,"date":286,"description":287,"extension":62,"meta":288,"navigation":64,"path":289,"seo":290,"source":291,"stem":292,"__hash__":293},"help\u002Fhelp\u002Forder-quotes\u002Fplacing-and-managing-rental-orders.md","Placing and Managing Rental Orders",{"type":7,"value":230,"toc":284},[231,234,237,242,253,258,267,272,278,281],[10,232,233],{},"RentMy makes it easy to place, manage, fulfill and return rental orders, ensuring that your inventory levels are always up-to-the-second accurate.",[10,235,236],{},"View this brief video for a narrated explanation of the process.",[10,238,239],{},[82,240],{"alt":57,"src":241},"\u002Fimages\u002Fhelp\u002Frentmy-faqs\u002Fplacing-and-managing-rental-orders\u002Fplacing-and-managing-rental-orders-1.png",[243,244,246,250],"ol",{"start":245},4,[247,248,249],"li",{},"When the rental is ready for customer pick-up (or delivery\u002Fshipping), click the \"Pickup\" button.  This will allow you to review items on the order and assign specific assets (if appropriate).",[247,251,252],{},"Choose the \"Process Order\" button to advance the order status to \"With Customer\"",[10,254,255],{},[82,256],{"alt":57,"src":257},"\u002Fimages\u002Fhelp\u002Frentmy-faqs\u002Fplacing-and-managing-rental-orders\u002Fplacing-and-managing-rental-orders-2.png",[243,259,261,264],{"start":260},6,[247,262,263],{},"The order status will update to reflect the status you selected.",[247,265,266],{},"When the order is returned, click the \"Return\" button from the Orders > Reservations screen.",[10,268,269],{},[82,270],{"alt":57,"src":271},"\u002Fimages\u002Fhelp\u002Frentmy-faqs\u002Fplacing-and-managing-rental-orders\u002Fplacing-and-managing-rental-orders-3.png",[243,273,275],{"start":274},8,[247,276,277],{},"Here you can view the products being returned, check-in assets assigned to the order and\u002For add extra fees due on the order.",[10,279,280],{},"Once returned, the order is completed, inventory is returned to availability and ready for your next customer.",[10,282,283],{},"Keep in mind that all orders have a complete transaction log, so you can always view the distinct steps of the order, from creation to return.",{"title":57,"searchDepth":58,"depth":58,"links":285},[],"November 5th, 2020 by rentmysupport","RentMy makes it easy to place, manage, fulfill and return rental orders, ensuring that your inventory levels are always up-to-the-second accurate. 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