[{"data":1,"prerenderedAt":356},["ShallowReactive",2],{"help-article-\u002Fhelp\u002Fpayments\u002Fsend-rental-proposals-quotes-and-get-paid":3,"help-related-\u002Fhelp\u002Fpayments\u002Fsend-rental-proposals-quotes-and-get-paid":77},{"id":4,"title":5,"body":6,"category":66,"date":67,"description":68,"extension":69,"meta":70,"navigation":71,"path":72,"seo":73,"source":74,"stem":75,"__hash__":76},"help\u002Fhelp\u002Fpayments\u002Fsend-rental-proposals-quotes-and-get-paid.md","Send Rental Proposals\u002FQuotes And Get Paid",{"type":7,"value":8,"toc":63},"minimark",[9,13,16,23,26,29,32,35,40,43,46,51,54],[10,11,12],"p",{},"Sending proposals\u002Fquotes to customers is easy with RentMy.",[10,14,15],{},"To get started, start the \"Create New Order\" process and add products and discounts as desired.  Once all of the products have been added, click the \"Make Quote\" button.",[10,17,18],{},[19,20],"img",{"alt":21,"src":22},"","\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fsend-rental-proposals-quotes-and-get-paid\u002Fsend-rental-proposals-quotes-and-get-paid-1.png",[10,24,25],{},"Lookup (or add) customer information, including an email address to which the quote will be sent.",[10,27,28],{},"Complete the order as normal, including selecting fulfillment methods (pickup, delivery, shipping) and complete the quote.",[10,30,31],{},"Once the proposal has been completed, RentMy will send the proposal to your customer.",[10,33,34],{},"Upon receipt of your proposal via email, your customer can review the products, discounts, taxes, fees, terms & conditions and other elements of your proposal.",[10,36,37],{},[19,38],{"alt":21,"src":39},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fsend-rental-proposals-quotes-and-get-paid\u002Fsend-rental-proposals-quotes-and-get-paid-2.png",[10,41,42],{},"When your customer clicks the \"Click here to view the quote details\", your customer will be directed to the payments screen of your eCommerce website.",[10,44,45],{},"By clicking the \"Accept Quote\" button, your customer is taken to your Payments page.",[10,47,48],{},[19,49],{"alt":21,"src":50},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fsend-rental-proposals-quotes-and-get-paid\u002Fsend-rental-proposals-quotes-and-get-paid-3.png",[10,52,53],{},"Once paid, the Quote will be converted to an order, which will reserve inventory on the proposal and will be added to your Orders list.",[10,55,56],{},[57,58,62],"a",{"href":59,"rel":60},"https:\u002F\u002Fyoutu.be\u002Fe8IHSJZ-uL4",[61],"nofollow","Watch the video",{"title":21,"searchDepth":64,"depth":64,"links":65},2,[],"Payments","August 2nd, 2020 by rentmysupport","Sending proposals\u002Fquotes to customers is easy with RentMy. To get started, start the \"Create New Order\" process and add products and discounts as desired. Once all of the products have been added, cli","md",{},true,"\u002Fhelp\u002Fpayments\u002Fsend-rental-proposals-quotes-and-get-paid",{"title":5,"description":68},"https:\u002F\u002Fhelp.rentmy.co\u002Fsend-rental-proposals-quotes-and-get-paid\u002F","help\u002Fpayments\u002Fsend-rental-proposals-quotes-and-get-paid","NqqSabx-jea0lCA3Zqy2-YX01OFH-W5rrfvAZnm1K2Y",[78,138,314],{"id":79,"title":80,"body":81,"category":21,"date":130,"description":131,"extension":69,"meta":132,"navigation":71,"path":133,"seo":134,"source":135,"stem":136,"__hash__":137},"help\u002Fhelp\u002Fpayments\u002Fconnect-square-to-rentmy.md","Connect Square™ to RentMy",{"type":7,"value":82,"toc":128},[83,86,89,92,95,98,101,106,109,114,117,122,125],[10,84,85],{},"Connect Square to RentMy for merchant processing services of online and in-person payments.",[10,87,88],{},"To begin, login to your Square account.",[10,90,91],{},"Type the following URL in your browser: Developer.Squareup.com",[10,93,94],{},"Click the + icon to add a new app and name the app RentMy",[10,96,97],{},"After creating the application,  click “Open” and copy PRODUCTION APPLICATION ID and PRODUCTION ACCESS TOKEN (be sure to move the slider from “Sandbox” to “Production”.). Copy the keys and return to RentMy to connect your Square account.",[10,99,100],{},"In RentMy, visit Business Settings > Payment Methods and click to Add Payment Processor",[10,102,103],{},[19,104],{"alt":21,"src":105},"\u002Fimages\u002Fhelp\u002Fpayments\u002Fconnect-square-to-rentmy\u002Fconnect-square-to-rentmy-1.png",[10,107,108],{},"Select Square from the options.",[10,110,111],{},[19,112],{"alt":21,"src":113},"\u002Fimages\u002Fhelp\u002Fpayments\u002Fconnect-square-to-rentmy\u002Fconnect-square-to-rentmy-2.png",[10,115,116],{},"Add the Access Token and Application IDs you created in your Square account in the appropriate fields on your screen.",[10,118,119],{},[19,120],{"alt":21,"src":121},"\u002Fimages\u002Fhelp\u002Fpayments\u002Fconnect-square-to-rentmy\u002Fconnect-square-to-rentmy-3.png",[10,123,124],{},"Next, from the left side navigation in your Square menu, choose \"Locations\" and copy the Location ID and paste into your RentMy account.",[10,126,127],{},"Finally, select where Square merchant processing should be accepted (Admin\u002FPOS only, Online\u002FWP only, or both).\nClick Submit to save your updates.",{"title":21,"searchDepth":64,"depth":64,"links":129},[],"May 9th, 2025 by Andrew Chambers","Connect Square to RentMy for merchant processing services of online and in-person payments. To begin, login to your Square account. Type the following URL in your browser: Developer.Squareup.com Click",{},"\u002Fhelp\u002Fpayments\u002Fconnect-square-to-rentmy",{"title":80,"description":131},"https:\u002F\u002Fhelp.rentmy.co\u002Fconnect-square-to-rentmy\u002F","help\u002Fpayments\u002Fconnect-square-to-rentmy","xdXtrIKHlYVWi8xc64C7rdB3mfW8IYPz3XDKS0EHHqc",{"id":139,"title":140,"body":141,"category":66,"date":306,"description":307,"extension":69,"meta":308,"navigation":71,"path":309,"seo":310,"source":311,"stem":312,"__hash__":313},"help\u002Fhelp\u002Fpayments\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments.md","Connecting Pax Credit Card Terminal To Your Account For In-Person Payments",{"type":7,"value":142,"toc":301},[143,146,151,158,161,166,168,179,181,187,189,195,197,200,202,205,209,212,217,220,225,228,233,236,241,244,249,252,257,260,263,266,271,275,282,287,290,295,298],[10,144,145],{},"RentMy Payments supports in-person\u002Fcard-present payments with our integration of Pax credit card terminals.",[147,148,150],"h2",{"id":149},"configuring-the-pax-device","Configuring the Pax Device:",[152,153,154],"ol",{},[155,156,157],"li",{},"Connect your device to power (the power cable connects to the cable attached to the device.  Power on your Pax device.",[159,160],"hr",{},[152,162,163],{"start":64},[155,164,165],{},"Connect a LAN (ethernet) cable to the internet router and the Pax device (the red port  connector labeled “LAN”).",[159,167],{},[152,169,171],{"start":170},3,[155,172,173,174,178],{},"Once the device powers on, enter the default password by pressing both the \"F\" and \"1\" keys simultaneously.  The default password is the date shown on the device ",[175,176,177],"em",{},"before"," you download the device code software.  Once the application has been downloaded into the device, the new password is 717777..",[159,180],{},[152,182,184],{"start":183},4,[155,185,186],{},"Enable port-forwarding on your internet router for port 10009.",[159,188],{},[152,190,192],{"start":191},5,[155,193,194],{},"Establish the communication type by performing the following steps:",[159,196],{},[10,198,199],{},"Main Menu > (Down arrow) > Communication > (Down arrow) > (Down arrow) >  ECR Comm type > Ethernet > (Enter\u002FReturn button) > HTTP GET",[159,201],{},[10,203,204],{},"Your device is now ready to connect to RentMy.",[147,206,208],{"id":207},"connecting-the-device-to-rentmy","Connecting The Device To RentMy:",[10,210,211],{},"To add the Pax device, navigate to the Business Settings Menu:",[10,213,214],{},[19,215],{"alt":21,"src":216},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments-1.png",[10,218,219],{},"Next, choose the Payment Methods link:",[10,221,222],{},[19,223],{"alt":21,"src":224},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments-2.png",[10,226,227],{},"Then, click the Add Online Gateway button:",[10,229,230],{},[19,231],{"alt":21,"src":232},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments-3.png",[10,234,235],{},"Select the Pax option",[10,237,238],{},[19,239],{"alt":21,"src":240},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments-4.png",[10,242,243],{},"Enter the public IP address of your router (if you don’t know your IP address, simply search “What is my IP address?” using your search engine.",[10,245,246],{},[19,247],{"alt":21,"src":248},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments-5.png",[10,250,251],{},"Next, visit the Business Settings > Locations menu",[10,253,254],{},[19,255],{"alt":21,"src":256},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments-6.png",[10,258,259],{},"Select the location where the device resides and then click the “+” icon to add the terminal.",[10,261,262],{},"Click the Add Terminal button",[10,264,265],{},"Populate the information with HSN number 10009 and choose to make the status “Active”.",[10,267,268],{},[19,269],{"alt":21,"src":270},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments-7.png",[147,272,274],{"id":273},"capturing-payment-with-the-pax-device","Capturing Payment With The Pax Device:",[10,276,277,278],{},"To capture in-person payment, complete the order using the Admin order process or the optional Point of Sale feature. ",[279,280,281],"strong",{},"Be sure to select the Terminal you just added to your account.",[10,283,284],{},[19,285],{"alt":21,"src":286},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments-8.png",[10,288,289],{},"Upon completion of the order, select the Pax device as the payment method.",[10,291,292],{},[19,293],{"alt":21,"src":294},"\u002Fimages\u002Fhelp\u002Fcart-checkout-options\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments-9.png",[10,296,297],{},"Once the Pax device illuminates, the customer can tender payment (via tap, dip or swipe).  Your RentMy screen will show a Processing status.  Once the amount is processed, you will see a response status (approved or declined).  If the payment is approved, the order status will update to “Paid” status.",[10,299,300],{},"Your connection to the Pax device is now complete.",{"title":21,"searchDepth":64,"depth":64,"links":302},[303,304,305],{"id":149,"depth":64,"text":150},{"id":207,"depth":64,"text":208},{"id":273,"depth":64,"text":274},"February 22nd, 2021 by rentmysupport","RentMy Payments supports in-person\u002Fcard-present payments with our integration of Pax credit card terminals. Configuring the Pax Device: 1. Connect your device to power (the power cable connects to the",{},"\u002Fhelp\u002Fpayments\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments",{"title":140,"description":307},"https:\u002F\u002Fhelp.rentmy.co\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments\u002F","help\u002Fpayments\u002Fconnecting-pax-credit-card-terminal-to-your-account-for-in-person-payments","-dCxoek9jw7v1CDKZD3vtv2WcmkCYogr82YSN2gDkSE",{"id":315,"title":316,"body":317,"category":66,"date":348,"description":349,"extension":69,"meta":350,"navigation":71,"path":351,"seo":352,"source":353,"stem":354,"__hash__":355},"help\u002Fhelp\u002Fpayments\u002Frefund-charges-and-deposits.md","Refund Charges And Deposits",{"type":7,"value":318,"toc":346},[319,322,327,330,335,338,343],[10,320,321],{},"Refund deposit and\u002For other charges, locate the order in the Orders > Reservations screen and click the eye icon.",[10,323,324],{},[19,325],{"alt":21,"src":326},"\u002Fimages\u002Fhelp\u002Forder-quotes\u002Frefund-charges-and-deposits\u002Frefund-charges-and-deposits-1.png",[10,328,329],{},"Scroll to the Payment Details area of the screen.",[10,331,332],{},[19,333],{"alt":21,"src":334},"\u002Fimages\u002Fhelp\u002Forder-quotes\u002Frefund-charges-and-deposits\u002Frefund-charges-and-deposits-2.png",[10,336,337],{},"Click the Refund button and enter the amount to be refunded.",[10,339,340],{},[19,341],{"alt":21,"src":342},"\u002Fimages\u002Fhelp\u002Forder-quotes\u002Frefund-charges-and-deposits\u002Frefund-charges-and-deposits-3.png",[10,344,345],{},"Note: Users of Stripe and RentMy Payments will have refunds applied to the credit card used to place the order.  Users of other providers  must perform the refund through their processor directly.",{"title":21,"searchDepth":64,"depth":64,"links":347},[],"June 10th, 2021 by rentmysupport","Refund deposit and\u002For other charges, locate the order in the Orders > Reservations screen and click the eye icon. Scroll to the Payment Details area of the screen. Click the Refund button and enter",{},"\u002Fhelp\u002Fpayments\u002Frefund-charges-and-deposits",{"title":316,"description":349},"https:\u002F\u002Fhelp.rentmy.co\u002Frefund-charges-and-deposits\u002F","help\u002Fpayments\u002Frefund-charges-and-deposits","6MAbwB7osRM8X3xCn7a76fldYorS0Anzh2_3HxouvBA",1781682940309]