Michel Jolicoeur, the proprietor of JaGa, offers the perfect ensemble for customers (for rent and purchase) no matter what the occasion.
Founded in 1996 and purchased by its new owners in 2008, Michel and his wife stock designer party gowns and distinctive costumes to serve customers in Montreal, Quebec, Canada market with truly unique options.
As JaGa’s inventory exceeded ten thousand products, the business sought a program that could not only keep track of the rental cycle for each item, but also open a new sales channel (online ordering) to support the growing business.
Prior to upgrading the RentMy.co, JaGa used an expensive and inflexible system for inventory management. As the time was nearing to buy yet another update to the old system, Michel began to seek other options, including those that would offer real-time inventory tracking, synced in-store and online availability and include a full-featured point of sale system.
Because JaGa’s customers are (mostly) located in Canada, it is important that Michel had the ability to control the text and currency options on his eCommerce website (to permit his customers to transact in Canadian French).
Michel found the solution he was looking for in RentMy.
Although RentMy offers various methods to book real, paid orders for customers, JaGa uses the RentMy Point of Sale system to take reservations and make sales.
Because JaGa offers multiple payment methods, the managers appreciate the option to select the method of payment tendered.
The complementary eCommerce website shows up-to-the-second product availability for all products in JaGa’s inventory, ensuring that no item is double-booked or oversold.
No matter how the sale is made, the RentMy order management system provides at-a-glance status for all orders, including payment status and, in the case of rentals, start and end dates.
Since switching to RentMy.co, JaGa has experienced improved sales management and has also elevated the business’s search engine ranking. Despite the cancelation/postponement of many of the events that JaGa serves (parties, weddings, proms, etc.), the company has experienced improvements in all aspects of their business.
‘’I have not only found software, I have found in RentMy an essential partner in the vision and viable solutions for the future of my business.’’– Michel Jolicoeur