1. Overview
Renterval LLC (operating as RentMy) respects the intellectual property rights of others and expects users of the RentMy platform to do the same. This policy describes how we handle notices of alleged copyright infringement under the U.S. Digital Millennium Copyright Act ("DMCA"), 17 U.S.C. § 512.
If you believe that material you own — or material whose copyright you are authorized to enforce — has been copied or made available on RentMy in a way that constitutes copyright infringement, you may submit a notice as set out in §3 below. We will respond promptly, and we may remove or disable access to allegedly infringing material in accordance with the DMCA.
2. Repeat-infringer policy
It is RentMy's policy, in appropriate circumstances and in our sole discretion, to disable, suspend, or terminate the accounts of users who are deemed to be repeat infringers. RentMy may also limit access to the Service or terminate the accounts of any users who infringe the intellectual property rights of others, whether or not there is any repeat infringement.
We track DMCA notices issued against each account. Repeated valid notices against the same account, taking into account the totality of circumstances (including counter-notices, the seriousness of the infringement, and the user's history of compliance), may result in termination.
3. How to submit a DMCA notice
Send a written notice that contains all the elements listed in §4 to our Designated Agent (§7). We accept notices by email or postal mail.
Email (preferred): [email protected] with the subject line "DMCA Notice".
Postal mail: Renterval LLC, Privacy Office, San Jose, California, USA — Attn: DMCA Designated Agent.
To help us process your notice quickly, send a single notice per allegedly infringing item or group of items. Notices that do not substantially comply with §4 may not be effective and may be returned for clarification.
4. Required elements of a valid notice
To be effective under § 512(c)(3), your notice must include all of the following:
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- Identification of the copyrighted work claimed to have been infringed (or, if multiple works are covered by a single notice, a representative list).
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity, with information reasonably sufficient to permit RentMy to locate the material — including, where possible, the URL of the page where the material appears on a RentMy-hosted storefront.
- Information reasonably sufficient to permit RentMy to contact you — at minimum, your address, telephone number, and email address.
- A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.
RentMy reserves the right to forward your notice to the user whose content is allegedly infringing.
5. Counter-notification
If material you uploaded was removed or disabled under a DMCA notice and you believe the removal was the result of a mistake or misidentification, you may file a counter-notification under § 512(g). Send your counter-notification to the Designated Agent (§7) with all of the following:
- Your physical or electronic signature.
- Identification of the material that has been removed or to which access has been disabled, and the location at which the material appeared before it was removed or disabled.
- A statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification.
- Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the U.S. Federal District Court for the judicial district in which your address is located (or, if you are outside the United States, the district in which RentMy is located), and that you will accept service of process from the person who provided the original DMCA notice or that person's agent.
Upon receipt of a valid counter-notification, RentMy will provide a copy to the original complainant and inform them that we will replace the removed material or cease disabling access in 10 business days unless they file a court action seeking a restraining order against the user. RentMy may, in its discretion, replace the material or cease disabling access between 10 and 14 business days following receipt of the counter-notification.
6. Misrepresentations
Under § 512(f), any person who knowingly materially misrepresents that material is infringing, or that material was removed or disabled by mistake or misidentification, may be liable for any damages — including costs and attorneys' fees — incurred by the alleged infringer, the copyright owner, the copyright owner's licensee, or RentMy as a service provider. Do not file a notice or counter-notification unless you have a good-faith basis to do so.
7. Designated agent
RentMy's Designated Agent for the receipt of DMCA notifications:
- Name: DMCA Designated Agent, Renterval LLC
- Email: [email protected]
- Mailing address: Renterval LLC, Privacy Office, San Jose, California, USA
- Phone: + (408) 728-8556
RentMy is registered with the U.S. Copyright Office. The Office's directory of designated agents is available at dmca.copyright.gov.
8. Trademark complaints
This policy applies to copyright complaints under the DMCA. For trademark, right-of-publicity, defamation, or other intellectual-property claims, send a written notice to [email protected] with the subject line "Trademark Notice" or the relevant claim type. Include the same kind of information as a DMCA notice (your contact details, the trademark or right asserted, the material at issue, and a good-faith statement). We will review and respond as appropriate.
9. Account action & retention
RentMy may, in its sole discretion, suspend or terminate any account that is the subject of a DMCA notice, pending resolution. We will notify the affected user and provide a reasonable opportunity to file a counter-notification under §5 before deciding whether to permanently terminate. Records of DMCA notices and counter-notifications are retained for at least the period required by law.
10. General
RentMy reserves the right to refuse to act on a notice that does not substantially comply with the DMCA, or that we believe in good faith is fraudulent, abusive, or filed in bad faith. We may modify this policy from time to time; the latest version will always be available at this URL. Capitalized terms not defined here have the meanings given in our Terms & Conditions.
11. Contact us
For all DMCA matters:
- Email: [email protected]
- Phone: + (408) 728-8556
- Mailing address: Renterval LLC, Privacy Office, San Jose, California, USA
We take copyright seriously — and so do most of our users. Most takedowns are the result of mistakes, not malice; please be patient with the counter-notice process.