A self-service portal your customers will actually use
Active rentals, invoices, payments, and account settings — all in one branded portal. Less back-and-forth for your team, fewer "where's my order" calls, and a smoother return-customer experience.
Everything they need, at a glance
The first thing customers see is what's happening with their account right now — not a marketing screen, not a tutorial. Just the orders, balances, and shortcuts they came for.
Active rentals at a glance
KPI tiles for live rentals, upcoming returns, outstanding balance, and membership status — the four things customers actually check.
Self-service order history
Searchable, filterable orders table with status badges, rental periods, and per-order detail slide-overs.
Quick actions
"Browse catalog", "Make a payment", and "Contact support" sit one click away on every screen.
Stop chasing invoices. Get paid faster.
Every invoice, every payment, every receipt — searchable, downloadable, and one click away. Outstanding balances surface at the top of the portal so customers actually see them.
Invoices customers can find
Year-to-date totals, outstanding balance, and upcoming charges on a single page — with PDF download on every row.
Pay outstanding balance in one click
Saved payment methods, support for split payments, and clear receipts. No more "I never got the invoice".
Full payment history
Every charge, refund, and failed transaction — searchable, exportable to CSV, ready for the customer's accountant.
A login screen that looks like your business
From the moment a customer hits "log in", the portal is on-brand — your logo, your colors, your custom domain. Returning customers recognize it. New ones trust it.
Branded sign-in
Your logo, your colors, your domain. Optional social sign-in.
Frictionless signup
Address autocomplete, inline validation, under 90 seconds from interest to active rental.
Branded sign-in
Your logo, your imagery, your URL. Customers feel like they're logging in to your business, not a third-party tool.
Frictionless signup
Optional social sign-in, address autocomplete, and inline validation get new customers from interest to active rental in under 90 seconds.
Secure by default
Password-reset flows, optional 2FA, and SOC-2-aligned session handling — without you having to build any of it.
Everything you'd build yourself — already shipped
The portal is part of every RentMy plan. No extra setup, no extra cost, no separate vendor to manage.
Real-time order status
Customers see exactly where every rental stands — confirmed, dispatched, active, or returned — without picking up the phone.
One-click payments
Outstanding balances and renewals can be paid with saved cards, ACH, or Apple Pay. No log-in friction, no chasing invoices.
Loyalty & memberships
Show plan status, renewal dates, and member-only perks. Upsell from inside the portal instead of fighting for inbox attention.
Stored addresses & cards
Saved delivery addresses and payment methods speed up the next booking. Returning customers convert in seconds.
Return reminders
Automated email + SMS reminders before each return date. Late returns drop, dispute volume drops, NPS goes up.
Branded end-to-end
Your colors, your logo, your domain. The portal looks like an extension of your brand, not a generic SaaS dashboard.
Give your customers their own portal — included on every plan.
Branded, self-service, and on every plan.
Try RentMy free for your first 5 orders — the customer portal is included from day one, alongside bookings, inventory, payments, and analytics.